The Fatherhood Engagement Coach position is primarily responsible for promoting responsible fatherhood through the provision of direct services, using an evidence-based curriculum.  The focus of this position is to enhance the health and well-being of children and families by supporting, encouraging, and promoting fathers’ roles in their child’s lives. The Fatherhood Engagement Coach is responsible for supporting and providing the necessary tools and techniques, to promote the use of effective fatherhood skills through individual services, and to assist fathers to address issues that negatively impact their relationships with their children and/or their children’s co-parents.

Duties and Responsibilities:

• Offers voluntary services to father participants utilizing personalized, family-centered outreach and engagement efforts to build trust with fathers and families.
• Establishes a trusting relationship with culturally diverse fathers and families by initiating and maintaining regular contact.
• Provides case management/care coordination for fathers by visiting families in their home or other community location as appropriate.
• Determines the father’s needs through assessment and screening. Identifies and addresses existing barriers to increase access to needed services.
• Provides linkages and referrals to address risk factors and needs and follows up on referrals to ensure access.
• Utilizes trauma-informed practices and a strength-based approach to identify protective factors, address identified risks, and promotes resilience for growth.
• Facilitates attuned parent-child interaction through activities that build on knowledge in child development.
• Delivers parent education component using the 24/7 Dad curriculum, as well as reflective strategies.
• Communicates and coordinates with a multi-disciplinary group of professionals, as needed.
• Closes cases in a timely manner when no further services are needed, or the client is no longer eligible.
• Ensures services are provided that satisfy the needs of the participant.
• Utilizes program forms to document case management, client progress and activities. Maintains an accurate and current electronic health record in Well Family System (WFS) for each father served.
• Establishes and maintains working relationships with community agencies, schools, and other groups to support and enhance fatherhood services and stress the importance of father involvement.
• Promotes father involvement in the community by participating in community events, local meetings, and committees to promote the Fatherhood Program.
• Conducts/organizes community trainings on father involvement/engagement. Helps organize and implement the father groups.
• Participates in local and statewide calls, webinars, and trainings.
• Maintains participant confidentiality and integrity in keeping with agency policies, practices, professional standards, and program requirements.
• Be available for evening and weekend activities as needed to accommodate families’ schedules.
• Performs other duties as deemed necessary to the success of the Coalition.

Performance Standards:

1. Attainment of Annual goals established between supervisor and employee.
2. Annual Performance Appraisal for Administrative or Supervisory Level.

Skills & Requirements:

The work environment characteristics described in this document are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise levels in the work environment may vary but are usually moderately quiet.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience and Education:

• Bachelor’s degree from an accredited college or university in health care, human services, public health, social services, or related field preferred.
• A minimum of two (2) years of experience in a related field of work.
• Working knowledge of maternal, child health issues, and vulnerable families and/or fatherhood support services strongly preferred.
• Other trainings, education and/or experience may be substituted for certain minimum qualifications.
• Reliable transportation, valid driver’s license, good driving record and automobile insurance for travel Miami-Dade County with mileage reimbursement provided.

Required Skills and Abilities:

• Strong verbal and written communication skills in multiple languages (English/Spanish speaker required)
• Able to work effectively with a diverse population.
• Able to work in a fast pace and constantly changing professional environment.
• Able to work well independently as well as with a team.
• Excellent communication skills, both written and oral.
• Excellent interpersonal skills.
• Able to prioritize and work well in a fast pace and changing professional environment.
• Self-directed and able to work with minimal supervision.
• Working knowledge of MS Office products (i.e., Access, Excel, Word, and Outlook).

WORKING CONDITIONS

 Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is frequently required to sit, talk, hear and use hands and fingers to operate and handle keyboards and controls. The employee is occasionally required to walk and reach with hands and arms. Employee may be required to performed local and non-local travel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described in this document are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise levels in the work environment may vary but are usually moderately quiet.

The Program Assistant position is primarily responsible for providing high level administrative support by performing clerical functions such as preparing correspondence and scheduling of committee meetings. The Program Assistant may also provide direct services to program participants.

Duties and Responsibilities:

• Accurately and promptly enters data.
• Assists in the preparation of program materials.
• Assists with the storage and distribution of Coalition educational materials.
• Update return mail.
• Facilitate client outreach via phone.
• Participates and assists with health promotions, community activities, and health fairs.
• Prepares all materials needed for monthly committee and/or other Coalition meetings.
• Prepares letters, reports, and other needed materials to support staff, and the providers.
• Prepares and delivers mailings.
• Conducts field work tasks, i.e., mail delivery to the post office.
• Prepares Fax, correspondence, data entry, filings and faxes as needed.
• Updates reports as directed.
• Updates data in MIS system.
• Ensure that copier machine is equipped with paper; provide trouble shooting assistance
• Performs other duties as deemed necessary to the success of the Coalition. 

Performance Standards:

1. Attainment of Annual goals established between supervisor and employee.
2. Annual Performance Appraisal for Administrative Level.

Skills & Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience and Education:

• Bachelor’s Degree in social services, healthcare or related field preferred.
• A minimum of 2 (two) years of experience in a related field of work.
• Training, education and/or experience may be substituted for certain minimum qualifications.

Required Skills and Abilities:

• Able to add, subtract, multiply, and divide.
• Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Able to establish and maintain effective working relationship with Coalition staff.
• Able to read and comprehend simple instructions, short correspondence, and memos.
• Able to work effectively with a diverse population and with different management levels.
• Self-directed and able to work with minimal supervision.
• Able to prioritize and work well in a fast pace and changing professional environment.
• Able to travel and drive long distances (valid driver’s license, good driving record, and auto insurance are required).
• Must have excellent interpersonal and critical thinking skills.
• Must have excellent written and oral communications skills (bilingual preferred).
• Customer service skills.
• Detail oriented.
• Working knowledge of MS Office products (i.e., Excel, Word, and Outlook)

WORKING CONDITIONS

 Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear and use hands and fingers to operate and handle keyboards and controls. The employee is occasionally required to walk and reach with hands and arms. Employee may be required to performed local and non-local travel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described in this document are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise levels in the work environment may vary but are usually moderately quiet.

The Intake Coordinator completes the initial contact interview with pregnant women and parents of infants who were screened for or referred to Healthy Start and/or the Coordinated Intake and Referral (CI&R) unit. Through the initial contact, the Intake Coordinator will determine program eligibility and the need for further services based on the interview and comprehensive assessment. The Intake Coordinator will process Healthy Start pre- and post-natal risk screens and community referrals received from the local health department, and women with SOBRA Medicaid in Miami Dade County. All the work will be performed telephonically. The Intake Coordinator must observe HIPAA guidelines and maintain the confidentiality of information.

Duties and Responsibilities:

• Initiate and complete initial client contact, within the specified program timeframes and guidelines, based on information provided on the prenatal screen, infant screen, or referral.

• Ensures that all client’s records are accurate, current and updated on a regular basis.

• Determine and designate a “Program Eligibility” based on the information provided by the client during the initial contact interview and take appropriate actions (e.g., either refer the case to a home visitation programs, wraparound services, or other appropriate program based on client intake) based on these findings.

• Provide referral information to educate and improve client’s knowledge and understanding of available community resources, as well as link clients to services that support the well-being of women during pregnancy and/or during child’s infancy (e.g., WIC, food banks, housing, mental health service, etc.). The referrals or information provided should be based on the risks identified through the prenatal or infant screen and/or the initial contact interview. Intake coordinator may facilitate the referral process, to ensure client is connected.

• Ensure referrals, as well as closures, have been appropriately linked and documented within the database system and agency data function.

• Ensure required efforts are made when attempting to reach clients, as stated in the program’s guidelines.

• Follow appropriate telephone etiquette when answering incoming calls, when leaving messages (e.g., identify yourself and program, speak clearly when leaving messages, etc.) and or taking messages accurately by verifying callers information.

• Develop and maintain a comprehensive understanding of maternal/child health issues that are deemed risk factors during pregnancy and early childhood.

• Generate necessary correspondence in compliance with program guidelines of expected communications with clients and providers.

• Responsible for maintaining established quantity and quality standards.

• Professional work documentation and time management skills.

• Develop and maintain good working knowledge of the Well Family System and State of Florida Healthy Start Standards and Guidelines.

• Ensure referrals, as well as closures, have been appropriately linked and documented within the database system and agency data function.

• Prepare and submit appropriate administrative reports, accurately and on a timely basis (e.g., caseload reports, timesheets, etc.).

• Participate in trainings, supervision and team meetings, as requested.

• Abide by all HSCMD policies and standards of conduct.

• Performs other duties as deemed necessary to the success of the Coalition.

Performance Standards:

1. Attainment of Annual goals established between supervisor and employee.
2. Annual Performance Appraisal for Administrative Level.

Skills and Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience and Education:

• Minimum BA/BS in human services, social sciences, social work, nursing, health education, health planning, healthcare administration, or related field in an accredited program plus 2 years of public health/community development experience.

• Other trainings, education and/or experience may be substituted for certain minimum qualifications.

Required Skills and Abilities:

• Able to work effectively with a diverse population

• Able to work in a fast pace and constantly changing professional environment

• Able to work well with a team

• Excellent communication skills, both written and oral

• Ability to communicate effectively in verbal and written English and Spanish

• Excellent interpersonal skills

• Able to prioritize and work well in a fast pace and changing professional environment

• Self-directed and able to work with minimal supervision

• Working knowledge of MS Office products (i.e. Excel, Word, and Outlook)

WORKING CONDITIONS

 Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk, hear and use hands and fingers to operate and handle keyboards and controls. The employee is occasionally required to walk and reach with hands and arms. Employee may be required to performed local and non-local travel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.